Shipping & Delivery
Shipping Transit Times
Average transit times: 3-5 business days
Production Time
Your order will arrive based on the "production time" PLUS the "shipping transit time". For example, if the production time is 5-7 business days, you can expect to receive your order in 4-9 business days, depending on your location within the US.
Business Days Only
Shipments and deliveries are only made on business days. Production and delivery estimates do not include weekends.
Mail Courier
All orders will ship via FedEx.
Shipping Transit Times Based On Your Location In The US.
Confirmation Emails
Once you place your order, you will receive an email confirming that your order has gone into production and that your card has been charged. It may take up to 5 TO 7 days from receipt of your order confirmation for your items to be ready to ship. You will receive another e-mail once the item has shipped with tracking information.
Tracking Shipments
Once your artwork has been shipped, you will receive a email with tracking information. If for any reason you are not sent your tracking number, give us a call and we will provide you with one.
Delivery Attempts
A signature is required upon delivery. Our carrier will attempt to deliver to your address 3 times. cbibbs.com is not responsible for additional shipping fees if you are not available to receive your package. SHIP WITH NO SIGNATURE REQUIRED: Customers can request to “ship with no signature required”. Should you waive signature upon delivery, neither our shipping carrier nor cbibbs.com can be held responsible for your package once it is left at your door.
Places not eligible for deliveries.
FedEx will not deliver to PO Boxes or military addresses.
International Shipments
We do not accept online orders for shipment to international addresses. Please give us a call at 951 682-6185 for international orders.
Multiple Shipments
Should you need to ship your items to multiple destinations, you will have to place multiple orders.
Shipping Delays
Occasionally, FedEx experiences shipping delays. We unfortunately cannot refund shipping charges in these circumstances as FedEX does not refund these charges to us.
Damage or Breakage
Despite our very best efforts to prevent it, items are occasionally damaged during shipping. Should this happen it is important that you keep all of the original packaging and contact our customer service department within 5 days of receiving the item. We will replace your item and reship as soon as FedEx has inspected and obtained possession of the original package and the replacement products are available for shipment.
Return Policy
aamuart.com is committed to quality products, and your satisfaction is 100% guaranteed! If for any reason you are not satisfied with your purchase, you may receive a full refund, return it to us for an exchange, online store credit, or a combination of both within 2 days of receiving the item. Online store credits can be used at our online store only and will expire after 1 year. Unless the return is a result of our error or damage in shipping, we do not credit the original or return shipping costs.
Return Instructions
To make a return, please call us at 951 682 8185 or email us at support@aamuart.com for a return authorization form BEFORE you send back the item. Upon approval, we will then email you this form. Please include a printout of this Return Form with the merchandise you are returning. Items without a return authorization form cannot be accepted. aamuart.com is not responsible for missing packages or any damage that occurs in return shipping. We strongly encourage you to pack and seal the merchandise safely and securely, ideally in its original packaging. We recommend using FedEx and insuring the item for its full value. Once we receive the merchandise, the return will be processed within 48 hours and you will receive a confirmation e-mail with either your refund information, online store credit information, or an order confirmation for the item you have requested in exchange.
Please ship returns to:
aamuart.com / Online Returns
5225 Canyon Crest Dr. Ste. 71-348 Riverside, CA 92506